Telemental Health FAQs

What is teletherapy?

Teletherapy uses video/phone conferencing as a medium for providing therapy. Due to the coronavirus pandemic (COVID-19), New Normal Counseling has transitioned to Telemental Health to provide continuity of services.

What do I need as a client to use teletherapy?

You need a reliable internet connection, a computer or device with a webcam or a phone. You also need a well-lit, quiet environment to provide the best experience as possible.